When you register to use our services, we ask you to give us contact information, including your name, address, telephone number and e-mail address. In using this Site, you will be asked to submit data including records of individuals to be contacted by telephone or text message, with such records including names, telephone numbers and potentially other information. All of the information you provide or submit to Switchboard in using the website (the "Site") is referred to in this policy as "User Information."
We will not disclose your User Information to any person or entity for any purpose whatsoever EXCEPT to sub-vendors, including companies wholesaling autocall services or providing live operator services, solely for the purposes of providing services to you and on the condition that those sub-vendors will be bound to protect your information in accordance with this policy. We will not sell, trade, or rent any User Information for any purpose, EXCEPT when appropriate to comply with the law (e.g., a lawful subpoena), to protect our rights or property, or to protect other users or vendors from fraudulent, abusive, or unlawful conduct, or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
Switchboard Communications uses industry standard security measures to protect against the loss, misuse or alteration of the information under our control. Our server is located in a locked, secure environment. Permission to access your information is granted only to you and Switchboard employees or contractors who need to know that information to provide services to you. Although we make good faith efforts to store information collected by this website in a secure operating environment, we cannot guarantee complete security.
We use cookies to administer our site and provide a more tailored and user-friendly service to you. The cookie - a tiny text file - does not store passwords, credit card numbers or any type of personally identifiable information whatsoever. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address or any other personally identifiable information.
We log standard technical information, such as your IP address and the kind of browser you use. We log this information for troubleshooting purposes and to track which pages people visit in order to improve the site. We do not use log files to track a particular individual's use of the website.
If you want to unsubscribe from mailing lists or opt out, review, update, or correct your information, you can do so at any time quickly and easily by logging on to http://switchboardonline.com/site/login, or by contacting us through any of the following methods:
By email - send a message to info@switchboardonline.com
By telephone - call (202) 470-1488 between the hours of 9 A.M. and 5 P.M. EST, Monday through Friday
We may revise and update this Privacy Policy if we change our practices, add new site features, or change existing site features. We will notify registered users by email and post notice to this site of any substantive changes to our Privacy Policy. Your use of this site following such changes constitutes your agreement with regard to information collected from you in the past and in the future.
Questions regarding this Privacy Policy should be emailed to: info@switchboardonline.com